"Effective Date: August 19, 2025
At Louisa Creative Counseling (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.louisacreativecounseling.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Introduction
This Privacy Policy describes:
- What information we collect
- How we use it
- Your rights regarding your personal information
- How to contact us with questions
We are committed to protecting your personal information and your right to privacy.
2. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed.
3. What Type of Information Do We Collect?
We may collect both personal information and non-personal information, including:
Personal Information:
- Name
- Email address
- Phone number
4. How Do We Use the Information That We Collect?
We use your information to:
- Process transactions and ship orders
- Communicate with you regarding your orders
- Improve our website and customer service
- Respond to your inquiries or customer service requests
SMS Consent:
If you opt in to receive SMS messages from us, your phone number will be used solely for sending order updates, promotions, or support communications.
5. With Whom Do We Share Information That We Collect?
We do not sell or share your personal information, including your phone number, with any third party or affiliate company for marketing purposes.
6. SMS Privacy Disclaimer
We do not share SMS opt-in data or mobile phone numbers with third parties or affiliate companies for marketing purposes.
Your mobile information is used exclusively for purposes directly related to Louisa Creative Counseling, including appointment status updates and customer support
7. Who Can You Contact for More Information?
If you have questions about this Privacy Policy, please contact us at:
Louisa Creative Counseling
Email: [email protected]
Phone: (540) 259-3646
Website: www.louisacreativecounseling.com"
SMS TERMS AND CONDITIONS
1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Louisa Creative Counseling, you may receive messages related to the following :
- Appointment reminders/status
- Follow-up messages
- Customer Support
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your appointment status updates and customer support.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Louisa Creative Counseling
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at louisacreativecounseling.com or call us at (540) 259-3646.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy https://www.louisacreativecounseling.com/privacy-policy
Message frequency may vary